Returns Policy

If you have received damages or defective products from Hub Packaging, we apologise in advance.

Please inform Sales/Customer Service within 48 hours of receipt, and advise of any discrepancies using one of the following options:
  • sales@hub-packaging.com
  • 028 4175 4977
Hub Packaging will not accept any goods for return after 14 days from date of delivery, unless with prior written agreement from Company.

Goods which are not normally stocked but have been brought in on special order for a customer will not be accepted for return. No exceptions (unless there is a fault with the product).

If the return is due to a customer error/fault, you will be credited at the invoiced price less the carriage cost incurred to return the item.

Returned Goods will only be credited if they are deemed to be in a satisfactory and re-sellable condition upon inspection – whether the fault of Hub or the Customer. Once inspected and agreed, Hub Packaging will endeavour to issue credit as soon as possible.